Pathy Technology Limited
Legal
Last updated: February 12, 2026
Privacy Policy
Pathy is operated by Pathy Technology Limited. This policy describes how we collect, use, and protect your information when you use our public transport app, ticketing tools, tracking systems, and related services.
1. Information we collect
We collect your name, email, phone number, and payment details through secure processors to create your account and process bookings. With your permission, we use location data only to show nearby stops and routes; we do not store it after your session. We also collect device and usage data, such as app version and IP address, for security and service improvement.
2. How we use it
We use your information to manage your account, process ticket bookings and refunds, show schedules and real-time bus information, send trip updates, support operators, and improve the Pathy service. We do not sell your data.
3. Sharing
We may share your information only with bus operators and partners who need it to fulfill your trip, payment and support providers under strict agreements, and authorities when required by law.
4. Security and retention
We store data securely and keep it only as long as needed for the service or as required by law. You can request access, correction, or deletion of your data by contacting us.
5. Your rights
You may request a copy of your data, ask us to correct or delete it, or withdraw consent for optional uses such as marketing. Use the contact page to exercise these rights.
Terms of Service
By using Pathy, you agree to these terms. If you do not agree, please do not use the app or related services.
1. Our service
Pathy is a transport technology and booking platform. We connect commuters with bus operators, provide real-time transit information, and process ticketing and payments. We do not operate buses. Schedules, fares, and service quality remain the responsibility of the operators.
2. Your account
You must create an account to book tickets. You are responsible for keeping your login details secure and for all activity on your account. We may suspend or close accounts that breach these terms or are used for fraud.
3. Bookings and payment
Bookings are valid only when confirmed and paid. Prices depend on route, operator, and time. You will receive an electronic ticket after payment. Please check all details before confirming; we are not liable for errors you make.
4. Refunds
You may receive a full refund if the bus operator cancels the trip. You may request a refund if you cancel before departure, subject to the operator's policy and any fees they apply. We do not refund missed buses without advance cancellation or cancellations after departure time. Refunds are usually processed within 24-48 hours.
5. Acceptable use
You must use Pathy only for lawful travel booking and transport operations. You may not provide false information, resell tickets for profit, interfere with tracking systems, or misuse the platform. Breach may lead to account termination and legal action.
6. Limitation of liability
Pathy is a technology and booking intermediary. We are not liable for delays, cancellations, accidents, or loss caused by bus operators or third parties. Our liability is limited to the amount you paid for the affected ticket.
7. Changes and governing law
We may update these terms and our privacy policy. Continued use of the app means you accept the updated version. These terms are governed by the laws of Nigeria. Disputes will be resolved in the courts of the F.C.T., Abuja.
Questions
Contact Pathy about privacy, terms, or refunds.
Use the contact page for questions about account data, bookings, payments, refunds, or operator access. Pathy Technology Limited operates Pathy and its related transport services.
Contact Pathy